You will be asked to fill out this form on arrival:
Ticket #____________________ Tom’s Computers Repair W aiver Form Date: _____________________
I authorize Tom’s Computers technician(s) to perform repair work on my electronic device. I understand that Tom’s Computers technicians have been learnt to perform work on electronic devices but Toms Computer’s is not an authorized service dealer. Further, I agree to release, indemnify, and hold Tom’s Computers from liability for any claims or damages of any kind or description that may arise from any repair work performed on my electronic device, unless it is cause by severe negligence of Tom’s Computers or its agent.
I understand that Tom’s Computers is not responsible for any data loss, which may occur as a result of work done on my electronic device. I also understand that I have the option to, and I am responsible for backing up the device before allowing any repair to be performed on my device in the event of any data loss and hardware or software failure.
I understand that Tom’s Computers will not browse through any personal, private or confidential information or data; however, technicians may inadvertently see data during the course of their work. I understand that any confidential data should be removed from the device prior to having repair work performed on the device. The password or pattern code must be available or deactivated upon repair to mobile device.
I understand that repairs or technical support performed by Tom’s Computers may void manufacturer warranties, especially in the case of iOS device repairs.
Tom’s Computers do not assume any liability or warranty in the event that the manufacturer warranties are voided but may, at its sole discretion, offer its own warranty on the parts and/or services performed. We offer 30 day warranty on LCD/Digitizers and all other repairs. And a 90 day labour warranty. Warranty does not cover cracked glass or water damage to device.
The information below must be filled out in its entirety to become eligible for warranty!
Mobile Device M anufacture: ___________________ M odel: ____________________ Password: ___________________
Colour: ___________ Carrier: ______________ IMEI / MEID # ______________________________________________
Cell Phone # ( ) _____________________________ Alternate Contact # ( ) ______________________________
Reason for repair: _____________________________________________________________________________
Customers Name: (First) _____________________ (Last)____________________________________________
Address: _________________________________ City: _____________________State: _________ Zip: ______________
Email Address: ___________________________________________ Referred By: __________________________________
Customer Signature: _______________________________________ Warranty Start Date: _________________________
We will not be responsible for any mobile device left at our facility for more than 30 days without contact or our consent. The mobile device will be automatically be forfeited and disposed of.